Shipping policy
Shipping Policy – Fanboi.in (India Only)
Effective as of January 2025
Thank you for choosing Fanboi.in! We are committed to providing you with a seamless shopping experience, including fast and reliable shipping within India. Please take a moment to read our shipping policy for more details.
1. Shipping Locations
We currently ship only within India from our warehouse located in Chennai, Tamil Nadu. We do not offer international shipping at this time.
2. Processing Time
- Order Processing: All orders are processed within 1–3 business days (Monday to Friday, excluding public holidays). Orders placed on weekends or holidays will be processed the next business day.
- Customization: For customized or pre-order items, processing time may vary. Estimated processing times will be clearly mentioned on the product page.
3. Shipping Time
- Standard Delivery: Orders typically arrive within 3–7 business days in metro cities.
- Remote Locations: Deliveries to remote or rural areas may take 7–10 business days.
- Express Delivery: Available for select products and locations, express delivery is usually completed within 1–3 business days.
4. Shipping Charges
- Free Shipping: We offer free shipping on orders within India.
5. Tracking Your Order
Once your order is dispatched, you will receive an email with a tracking number and a link to track the status of your shipment. You can also visit our Order Tracking page for real-time updates on your delivery.
6. Address Information
Please ensure that your shipping address is correct and complete. We are not responsible for delayed or returned packages due to incorrect or incomplete address information.
7. Delivery Issues
If you experience any issues with delivery, such as a delayed or lost package, please contact our customer support team at fanboin72@gmail.com or call us at +91 63699 56231. We will work closely with our courier partners to resolve the issue as quickly as possible.
8. Returns & Exchanges
For details on how to return or exchange your order, please refer to our Returns & Exchanges Policy.
9. Order Cancellation
You may cancel your order within 24 hours of placing it, as long as the order has not been shipped yet. After this period, please refer to our Return & Exchange Policy for assistance with returns or exchanges.
We aim to deliver your order as quickly and efficiently as possible. Should you have any questions about our shipping policy, feel free to reach out to our support team.
Thank you for shopping with Fanboi.in – Your fandom, your style!
Contact Us:
📧 Email: fanboin72@gmail.com
📞 Phone: +91 63699 56231
🌍 Website: www.fanboi.in
This policy is subject to change, and we recommend checking it periodically for any updates.